Who We Are
Swartz Restoration & Emergency Services is Northwest Ohio’s industry leader in full service residential and commercial restoration and reconstruction.
Swartz Restoration is the leading restoration and water mitigation company in Lima and West Central Ohio. Our dedicated team of professionals bring broad experience in building science with an unparalleled level of service to any type of property damage, whether it be natural or man-made. Swartz Restoration’s overarching goal is to operate a profitable, professional organization that ensures longevity by serving each customer as we would want to be served while exceeding each and every client’s expectations. This is accomplished by providing the highest level of professionalism, service response, quality workmanship, and impeccable communication.
We believe in exceeding your expectations in communication, quality, efficiency, and professionalism
Our dedicated team has a genuine interest in others that come from inner values
We are unified by purpose; aligned by strategy; synergistic; supportive
Our team is committed to carrying out what needs to be accomplished, and has a “can do” attitude
About Swartz Restoration
At Swartz Restoration, we specialize in fire, wind, water, storm, and vandalism restoration. It is our goal to treat every situation with the utmost care and to restore your home or business to its pre-loss condition as quickly as possible. We want to help you rebuild your dreams and restore your confidence.
Each of our employees from office to field staff has the empathy needed to handle any restoration project along with the communication and technical skills needed to effectively meet our customers’ needs.
We are focused on achieving top quality customer service. We return our customer phone calls in a timely manner, answer all questions as soon as they arise, and make sure the customer is informed of all proceedings during and after the restoration process. We perform all of our work to the proper Standard of Care.
We are different from other restoration contractors. We are experienced with emergency damage, with more than 30 years in the business. Our team holds unique certifications and extensive training in microbial, odor, fire and water damage, which assures our clients that we understand buildings and how they are constructed. We know the individual and unique needs building have in any emergency.
We are a mitigation focused, full-service restoration contractor
We are focused on taking the necessary steps to restore your property to pre-loss condition as quickly as possible and at the lowest possible cost, thereby conserving policy limits.
We accomplish this by utilizing our specialized training, expertise, and equipment to understand what can be safely restored and what should be rebuilt. In a water loss situation, we can safely and expertly restore a wide variety of building materials, including irreplaceable millwork, plaster walls, cabinets, etc. that other contractors simply demolish and replace, often with less satisfying replacements.
And, because we are experts in both water remediation and reconstruction, you get the same outstanding levels of quality and service throughout the entire project.
We believe community involvement is a priority
We are committed to nurturing and supporting the communities in which we serve. That’s why we place a strong priority on community involvement, donating both our time and financial resources to many local charities each year.
Here are just a few of the charitable organizations that Swartz Restoration has recently supported:
- West Ohio Food Bank
- Heartbeat of Lima
- Salvation Army
- National Child Safety Council
- National Fire Safety Council
- Dominion Energy Share
- Apollo Educational Foundation
- Red Cross
- Local Fire Departments
- Habitat for Humanity
- Safety City
- Our Daily Bread
- Local schools
- Boy Scouts
- Girl Scouts
- Lima Rotary
- Lima Optimist Club
- Lima Public Library
Memberships and Certifications
- Certified Firm with the Institute of Inspection, Cleaning & Restoration Certification (IICRC).
- All management, estimators, project managers, and technicians are IICRC certified.
- Management, estimators and project managers have extensive years of experience in the restoration industry.
- Member of the National Institute of Restoration (NIR).
- Member of the Lima/Allen County Chamber of Commerce.
- Member of Lima Adjuster’s Association.
- Member of the Toledo Claims Association.
- Member of the Allen County BBB.
- Member of the Restoration Coach National Mitigation Program.
- Certified EPA Lead Firm.
- Swartz Contracting offers up to a 5-year warranty on restoration projects.
1987 – Swartz Contracting was founded in 1987 by Paul Swartz, who began his business in a small farm house
1988 – Our first employee was hired
1991 – We built our first spec house
1995 – First fire restoration project completed in Middlepoint, Ohio for a regional insurance carrier
1997 – Became an Accredited Business with the Better Business Bureau
2000 – Moved into our first permanent office building
2006 – Began Water Mitigation Division
2009 – Nominated for small business of the year
2012 – Bethany Swartz joins company as operations assistant
2013 – Ben Swartz joins company as water division manager
2015 – Our new facility was constructed
2021 – Changed name from Swartz Contracting to Swartz Restoration