When we receive a call in our office, our team is ready to answer and help.

Sometimes that help looks like referring the caller to the Better Business Bureau to find a reputable plumber or basement contractor to help with their issue.

Sometimes that help looks like dispatching our Water Team to the caller’s house to help Dryout, Cleanup and Rebuild their property.

In both scenarios, we hope to help each caller in the way they need it the most.

When our Water Team shows up to a property, they are often able to arrive within an hour of the phone call. That’s not always the case, especially right after a massive storm that brings an influx of water to people’s homes. But usually they arrive quickly to assess the water damage and the best way we can help them Dryout, Cleanup and Rebuild their property.

Dryout

We are not plumbers. We do not fix water leaks. Once the issue has been resolved, that’s our specialty.

The Dryout Phase usually looks like bringing in multiple high-speed air movers and industrial-grade dehumidifiers. The snout-nose fan is our most commonly used equipment, because it can blow across the floor, helping dryout specific areas much more quickly than a typical round fan.

Dehumidifiers are placed in the center of the room to pull the moisture out of the air. The fans blow that dry air onto the saturated walls and floors, allowing them to dryout quickly.

When water saturates a wall or a cabinet, we often remove the baseboard and drill 1″ holes near the floor. This allows the dry air to move behind the wall or cabinet, speeding up the Dryout phase.

For saturated carpet–and all other flooring types–our first goal is to salvage the original materials. We will use our water extractor to remove as much water as possible. It is sucked out of the flooring, out of your home, and into our van. This allows the fans and dehumidifiers to work more effectively with less water in the flooring.

Cleanup

When the water damage affects furniture or contents in your home, we will help you move things to a dry area. Sometimes that looks like propping things up with foam blocks, to prevent the oils and stains on wooden legs from leeching into the carpet.

For laminate flooring and linoleum tiles, when water covers the floor, it almost always seeps below it. That water is trapped, unable to go anywhere, and unable to dryout effectively. When this happens, our team will recommend removing those flooring types to allow the subfloor to dryout.

We will do that cleanup. We will remove the flooring and finish drying out your property.

And we cleanup our mess at the end of each visit.

As your property begins to dryout, we test it with our moisture meters. When an area is dry, we turn off the fans or redirect them to the wet areas.

Rebuild

We don’t like leaving a home without flooring or with holes in the walls or with the bottom 8″ of the drywall cut off. If you allow us, we will help rebuild everything to what it was–or better–after everything is dried out.

Often, it’s as simple as putting the baseboard back on or buying some new coving to cover the toe-kick of your cabinet.

Sometimes, it’s more extensive, and we will bring in our estimating team to walk you through the restoration process. We are experts in caring for people, and we are experts in working with your insurance company.

It’s what we do every single day.

It starts with a phone call, and it ends with a smile on your face.

If you suffer from water damage, give our team a call at 419-331-1024.

Let us help you Dryout, Cleanup and Rebuild after water damage.