We were called to a home in Cridersville, Ohio when a home owner discovered water in their finished basement.
Our team arrived quickly and immediately assessed the situation.

Most of the basement floor was covered with carpet.
The main living area and the one bedroom had carpet and pad, while the office had carpet that had been glued down.
There were lots of contents in the basement that needed moved in order to get the Dryout Process started.

Once the contents were moved or propped up off the floor, we used our Water Extractor to remove as much water as possible.
Our Water Extractor is mounted on a van parked in the driveway.
The wand that extracts water from the flooring is connected to the van unit with a long blue hose.
If needed, we can remove up to 100 gallons of water before needing to empty the holding tank.
To protect the house from accidental damage from the blue hose, we place corner protectors along the path the hose follows throughout the house.

After we extracted the excess water from the basement, we brought in the fans and dehumidifiers to continue the Dryout Process.
Multiple fans were turned on in each room of the basement, and one dehumidifier per room helped dry out the air.
The dry air is blown against the moist walls and the across the moist flooring.
Because water always moves to the driest area, the water wicks out of the walls and flooring into the air.
The dehumidifiers remove that moisture from the air, depositing the water into a sink or a drain.

Once the equipment was set, our team discussed the status of the basement with the home owner.
Afterwards they headed off to another job while the equipment continued the Dryout Process.

The next day our team stopped by to monitor the equipment.
The overall humidity in the basement had come down.
The moisture levels in the carpet were still reading too high, but they were lower than the day before.
The paneling walls were still reading high as well.
The team adjusted the equipment to maximize the Dryout Process, and let the equipment work over the weekend.

When our team returned on Monday morning, nearly all of the basement was dry.
The equipment in the dry areas was removed, and the remaining equipment was adjusted to continue drying out the wet areas.

How did we know the basement was still partially wet?
We tested the moisture levels with a meter.
The meter detects the moisture wherever the meter is placed.
When it’s placed along the base of the wall, it detects how much moisture is in the wall.
When it’s placed on the floor, it detects how much moisture is in the floor.

One week after the phone call that brought us to the home, the basement was completely dry.
We removed all of the equipment, thanking the home owner for allowing us to serve her.

When our team followed up with her later that week, she said she was very pleased with our team.
She had told others about how our team treated her and that they should call us if they ever had any water damage too.

That’s the kind of feedback we get from our customers!

Hear her share her experience in her own words.

If you have water in your finished basement, call our team to help you Dryout, Cleanup and Rebuild.